Privacy Policy

1. About this policy

MECH Azure Pty. Ltd. (ABN 98 703 388 443) is committed to protecting the privacy of individuals whose personal information we handle. This policy explains how we manage personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the Health Records and Information Privacy Act 2000 (NSW) principles as a best-practice benchmark.

By using https://mechazureltd.online or engaging our professional business and consulting services, you agree to the handling of your personal information as described in this policy.

2. Information we collect

The types of personal information we may collect include:

• Identity and contact details, such as your name, email address, business name and ABN;
• Enquiry and correspondence details, including the content of messages you send to us;
• Service and engagement information, such as project requirements, quotes issued and invoicing records;
• Website usage information, including pages visited, referring URLs and general device or browser information.

We do not knowingly collect sensitive information (such as health, racial or religious details) through our website, and we ask that you do not provide it unless expressly requested for a specific engagement.

3. How we collect information

We collect personal information directly from you when you complete a form on our website, send us an email at ceo@mechazureltd.online, request a quote, or otherwise engage with our services. We may also collect limited information automatically when you browse our website through cookies and similar technologies described in section 8.

Where reasonable and practicable, we will collect personal information directly from you. If we receive information about you from a third party (for example, a referral from an existing client), we will handle it in accordance with this policy.

4. How we use information

We use personal information to:

• Respond to enquiries and provide quotes for our services;
• Deliver, manage and administer engagements with clients;
• Issue invoices, process payments and maintain accurate business records;
• Improve our website, services and client experience;
• Comply with legal, tax and regulatory obligations under Australian law.

We will not use your personal information for unrelated secondary purposes without your consent, unless the use is required or authorised by law.

5. Disclosure

We do not sell or rent personal information. We may disclose personal information to trusted third parties who assist us in operating our business, such as website hosting providers, secure cloud storage providers, and professional advisers (including accountants and auditors). Any disclosure is limited to what is necessary, and we take reasonable steps to ensure recipients handle information in accordance with the APPs.

We may also disclose personal information where required by law, court order or a lawful request from an Australian government agency.

6. Data security

We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include password-protected systems, access controls limited to authorised personnel, encrypted data transmission, and secure destruction or de-identification of personal information once it is no longer required for a permitted purpose.

While we take these safeguards seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent to us electronically.

7. Access and correction

Under the APPs you have a right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out of date, incomplete or misleading. To make a request, please email ceo@mechazureltd.online We will respond within a reasonable time, typically within 30 days, and may require verification of your identity before providing access.

There is no charge for making a request, although we may charge a reasonable fee for providing a copy of records in certain circumstances, which we will notify you of before proceeding.

8. Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences, measure site performance and understand how visitors use the site. You can configure your browser to refuse cookies or to alert you when cookies are being set; however, some features of the website may not function fully without them.

Any analytics data we collect is aggregated and de-identified where practicable and is used only to improve the website and our services.

9. Overseas disclosure

Some of our service providers may store or process data outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure the recipient does not breach the APPs, consistent with APP 8. A list of the countries involved may change over time; please contact us if you would like further details about our current arrangements.

10. Contact us and complaints

If you have questions about this policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:

MECH Azure Pty. Ltd.
ABN 98 703 388 443
Melbourne VIC, Australia
Email: ceo@mechazureltd.online

We take privacy complaints seriously and will acknowledge your complaint promptly, investigate it fairly and respond in writing within a reasonable period. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

This policy may be updated from time to time. The current version is always available at https://mechazureltd.online/privacy.html.